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Update on the Reopening of our Support Centre and Retail Stores
11 May 2020
Luz, Lagos and Lagoa

We are pleased to announce that effective Monday, May 11, our Support Centre in Luz will reopen during its normal business hours between 10:00 and 16:00, Monday through Thursday. Enquires will continue to be handled through our support line 282 761 375 on Fridays. 

The Madrugada Retail Stores in Luz and Lagoa will also reopen effective Monday, May 11, with reduced hours for business:

Monday – Friday: 11 am – 3 pm

Saturday: 10 am – 1 pm

 

Our Retail Store in Lagos will reopen effective Monday, May 18.

 

We will follow the current Portuguese DGS guidelines to include the following:

obligatory use of protective face mask within our shops

use of disinfectant gel for hands before entering our shops

limit the number of customers in our shops

Madrugada will continue to monitor and follow the Guidelines set forth by the Portuguese DGS to ensure the safety of our customers, volunteers and employees.

 

Thank you for your continued support and understanding.

 

John Hough

Presidente de Direção